SHIPPING POLICY

At nxtwayentertainmentpvtltd.com, we strive to deliver your products in a timely and safe manner. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website.

 SHIPPING LOCATIONS

We currently ship across India. For international orders, please contact us at support@nxtwayentertainmentpvtltd.com before placing an order.

SHIPPING CHARGES

  • Free shipping on all orders above ₹[500].

  • Orders below ₹[500] may incur a standard shipping charge, which will be displayed at checkout.

ORDER PROCESSING TIME

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next working day.

DELIVERY TIME

  • Delivery usually takes 3–7 business days, depending on the destination.

  • Remote or rural areas may require additional time.

ORDER TRACKING

Once your order is shipped, a tracking number will be shared via email or SMS so you can track your shipment in real time.

DELAYS AND EXCEPTIONS

While we make every effort to deliver your order on time, delays may occur due to:

  • Weather conditions

  • Courier partner delays

  • Unforeseen logistical issues

We will keep you informed of any major delays.

WRONG OR INCOMPLETE ADDRESS

Please ensure that your shipping address and contact information are accurate. We are not responsible for delays or non-delivery caused due to:

  • Incorrect or incomplete address

  • Unavailability of the recipient

DAMAGED OR MISSING ITEMS

If you receive a damaged package or if items are missing:

  • Please contact us within 48 hours of delivery.

  • Provide clear photos and order details for quick resolution.

CONTACT US

For any shipping-related queries, please contact:

Email: support@nxtwayentertainmentpvtltd.com
Phone: +91-8750102695