RETURN & REFUND POLICY

At nxtwayentertainmentpvtltd.com, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

RETURNS

You may return eligible products within 7 days of delivery.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.

Please retain your receipt or proof of purchase.

NON-RETURNABLE ITEMS

Certain types of products are not eligible for return:

Custom or personalized items

Perishable goods

Sale or discounted items

Digital products/services

REFUNDS

Once we receive and inspect your return, we will notify you of the status.

If approved, your refund will be processed to your original method of payment within 5–7 business days.

Shipping charges are non-refundable.

EXCHANGE

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@nxtwayentertainmentpvtltd.com.

SHIPPING FOR RETURNS

Customers are responsible for paying return shipping costs unless the return is due to an error on our part (e.g., wrong or defective product).

We recommend using a trackable shipping service.

NEED HELP?

If you have any questions about our return policy, feel free to contact our support team at support@nxtwayentertainmentpvtltd.com.